Forgotten your password?
Here's the deal: we don't have your password. We only keep an encrypted version of it. This is for security: No password on file = No password to steal.
The encrypted version is not readable by anyone, but it is used to validate your login.
So, we have to generate a NEW, temporary password and email that to you, at the email address we have for you.
Please enter your User Name and the Email Address registered to the account below and we will send you a temporary password.
If you have questions or require further assistance:
Please contact DL-ADS-ENT-SpotConnectSupport@charter.com.